1. Introduction
Universe Technologies Ltd, trading as Ingenious App Studios (“we”, “our” or “us”), respects your privacy and is committed to protecting your personal data. This privacy policy tells you how we look after your personal data when you visit our website (wherever you visit it from), and about your privacy rights and how the law protects you.
We are the controller of the personal data described in this policy. Our registered address is 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
2. The data we collect about you
We only collect personal information when you give it to us, through our contact form or our newsletter sign-up. This can include:
- Contact form: your name, email address, telephone number (optional) and message.
- Newsletter: your name and email address.
3. Analytics and third-party services
- Google Analytics: with your permission, we use Google Analytics to understand how visitors use our website so we can improve it. Analytics cookies are only set if you choose “Accept” in our cookie banner. If you choose “Reject”, no analytics cookies are stored. Google handles this data under Google’s Privacy Policy.
- Hosting and email delivery: our website is hosted by Netlify, and messages from our forms are delivered to us through Amazon Web Services. These providers may process technical data, such as your IP address, to deliver the website and your message.
- Social media links: our website links to our profiles on social platforms such as LinkedIn. If you follow those links, the platform may collect information about your visit under its own privacy policy.
4. How we use your personal data
We use the personal data you give us for communication and to provide our services. Specifically, we use it:
- To respond to your enquiries and requests.
- Where we need to perform a contract we are about to enter into, or have entered into, with you.
- Where we need to comply with a legal obligation.
- Marketing and newsletters: to send you information about our services, blog updates and technical insights, where you have opted in.
5. Marketing communications and opting out
You will only receive marketing communications from us if you have asked us for information or subscribed to our newsletter, and you have not opted out.
You can ask us to stop sending you marketing messages at any time by replying to any marketing message or by emailing us (see section 8).
6. Data security
We have put appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know.
We keep your personal data only for as long as we need it for the purposes above, including any legal, accounting or reporting requirements.
7. Your legal rights
Under UK data protection law, you have rights in relation to your personal data in certain circumstances, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Withdraw your consent at any time, where we rely on consent.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, at ico.org.uk. We would appreciate the chance to deal with your concerns first, so please contact us before you approach the ICO.
8. Contact us
If you have any questions about this privacy policy or our privacy practices, please contact us at contact@ingenious-app-studios.co.uk.